Shipping policy
ORDER PROCESSING
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
SHIPPING RATES & DELIVERY TIMES
We offer standard international shipping.
Estimated delivery times:
Canada: 7–15 business days
United States: 7–15 business days
International: 10–20 business days
Shipping times may vary depending on your location and customs processing.
SHIPPING CONFIRMATION & ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 2–5 days to update after shipment.
CUSTOMS, DUTIES AND TAXES
RoadFix Pro is not responsible for any customs fees, duties or taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.
LOST OR DAMAGED PACKAGES
RoadFix Pro is not responsible for packages lost or damaged during shipping.
If your package arrives damaged, please contact the shipping carrier directly to file a claim.
You can also contact us and we will try to assist you.
INCORRECT SHIPPING ADDRESSES
Please ensure that your shipping address is correct before placing an order.
RoadFix Pro is not responsible for orders shipped to incorrectly provided addresses.
CONTACT US
If you have any questions about shipping, please contact us at:
Email: support@roadfixpro.com